How to Buy

Our Business Hours 

Business Hours for calls: Monday-Saturday 9am PST -  6pm PST at 
1-888-743-0325 
Sundays we are closed for business.
Send us a Text 657-400-5888 or Whatsapp message 832-261-7052. 
You may email us  sales@babypups.com or leave us a voicemail during closed business hours.

Location 

We are located in San Antonio, Texas.  Let us know if you'd like to schedule a video call viewing appointment. We offer that service for $250 to go towards the purchase of the puppy you choose. The video call payment is NOT refundable if you should not purchase a puppy. 
About our Puppies
Every puppy page has a description and estimated adult weight below photos and videos, along with an outline of whats included, and a review of our Policies . Puppies are started on house training with potty pads, UTD on vaccines, de-wormed, and micro-chipped.  The puppies are raised with love and care with a lot of socialization. It takes a lot of  around the clock care for months to raise tiny puppies.

WEIGHT INFORMATION 

We DO NOT Guarantee weight on any puppy sold, listed or guarantee any verbiage of teacup, micro, tiny, or mini sizing. We offer an ESTIMATED weight range only but, in no way shape or form guarantee that the puppy you purchase will fall exactly in that weight range as it is impossible to do so. 

Purchase Process

1.) Browse our selection of puppies via our website. Call us at 1-888-743-0325 so that we can answer questions that you may have about your new teacup puppy.
2.) Make sure to research the different breeds you are looking to adopt so that you will know the breeds distinct personality traits, the predisposed breed related health issues, care and maintenance to be sure its a good fit for you family.
3.) Review our teacup puppy care page and make sure a teacup puppy is the right choice for your family prior to purchasing.
4.) Once you have decided on a teacup puppy to purchase you can purchase online through each puppy's page as we do not take payments over the phone
.  Feel free to call us with any questions PRIOR to buying, or to make sure the puppy is available or to help finalize the transaction.
5.) Make sure to review our Warranty page to understand whats included and covered and whats required of you prior to purchase. We do not refund payments because you did not read over our policies or procedures prior to purchase as this information is available to you at all times prior to sale.
Payments and Documents Required for Credit Card Payments 
6.) We accept two methods of payment . You can submit full payment with your credit card (Visa, Mastercard or Discover) via our website. WE DO NOT ACCEPT AMERICAN EXPRESS! You may also submit payment via bank wire to our business bank account. We can take a combination of both payments as well. 
If you need more time or need to discuss a timely payment arrangement please call us a 1-888-743-0325 so that we can approve final payment date. If the final balance is not paid on approved date or within 48 hours the puppy will go back up for sale you will be issued a letter of credit to use within the next 90 days.
 
!REQUIRED FOR PURCHASE! NO EXCEPTIONS Unless you are paying with Bank wire and then we will not need card information or ID. 
7.) After Completion of Payment you will be emailed an order confirmation email. With that email there will be a client information form to complete along with document upload of your Government Issued Valid ID or Drivers License. We DO NOT ACCEPT any other forms of ID except government issued IDs. Also, you will be prompted to upload a copy front and back of the card used for the purchase of your puppy. You may cover all the numbers EXCEPT the last four so that we may match the card number to the puppy order. 
Paying via bank wire? We will offer you $100 off your purchase as our credit card fees are reduced! 

POLICIES

NO Refund and NO Exchange Policy 

We do not offer refunds in part or in full. We only offer replacement puppies when there is a non-treatable, hereditary or congenital defect. All payments for change of heart decisions will NOT be refunded for any reason. We will issue you a letter of credit minus $500 for our re-listing/holding fee for taking the puppy off the market to other available clients. We take deposits very seriously and we think you should too when making the decision to purchase a puppy. 
We do not exchange puppies prior to arrival or after arrival to your home. This is a lifetime commitment and needs to be taken seriously by their new owner.